Shipping and Order Fulfillment
Questions
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What shipping services does Exotic Logistics Company provide?
Exotic Logistics Company offers comprehensive shipping services, including domestic and international shipping, same-day delivery, and expedited shipping options to meet your business needs.
How does Exotic Logistics handle eBay and Amazon order fulfillment?
We specialize in eBay and Amazon order fulfillment, ensuring your products are stored, packed, and shipped efficiently to maintain high seller ratings and customer satisfaction.
Do you provide tracking information for shipped orders?
Yes, Exotic Logistics Company provides real-time tracking information for all orders, so you and your customers can monitor the shipment's progress from start to finish.
Can you handle high-volume order fulfillment during peak seasons?
Absolutely! We are equipped to manage high-volume orders during peak seasons with our scalable warehousing and logistics solutions to ensure timely delivery.
What is the process for integrating my e-commerce platform with Exotic Logistics?
We offer seamless integration with popular e-commerce platforms like eBay, Amazon, and TikTok Shop. Our team will guide you through the process to ensure a smooth transition and efficient order processing.
Warehousing and Inventory Management Questions
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What warehousing services does Exotic Logistics Company offer?
We provide secure, climate-controlled warehousing services, including short-term and long-term storage, inventory management, and order processing.
How does Exotic Logistics manage inventory for B2B and B2C clients?
Our advanced inventory management system ensures real-time tracking and accurate stock levels for both B2B and B2C clients, reducing the risk of stockouts and overstock.
Can Exotic Logistics handle returns and exchanges?
Yes, we offer comprehensive returns management, including processing returns, restocking inventory, and handling exchanges to streamline your operations.
Is your warehouse equipped for handling specialized products?
Our warehouse is equipped to handle various product types, including fragile, perishable, and oversized items, ensuring they are stored and shipped safely.
What are the security measures in place at your warehouse?
We prioritize security with 24/7 surveillance, controlled access, and regular audits to ensure the safety and integrity of your inventory.
Customization and Customer Support Questions
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Can I customize the packaging for my products?
Yes, Exotic Logistics Company offers customizable packaging options to align with your brand’s identity and enhance the unboxing experience for your customers.
What support do you offer for TikTok Shop order fulfillment?
We provide specialized services for TikTok Shop fulfillment, including fast processing, custom packaging, and direct integration with your store for seamless operations.
How can I contact customer support if I have an issue with my order?
Our customer support team is available 24/7 via phone, email, or live chat to assist with any issues or inquiries related to your orders and services.
Do you offer fulfillment services for international clients?
Yes, we cater to international clients by providing global shipping solutions and managing cross-border logistics to ensure smooth and timely delivery.
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